Your privacy matters.

Your Privacy Matters

I am committed to protecting your privacy and treating any personal information you share with me with care, respect and confidentiality.

Your personal information

I collect information such as your name, contact details and relevant personal or health information to arrange and provide counselling.

I keep brief, confidential counselling notes to support safe and professional practice.

I use this information to provide counselling, manage my practice and meet my professional and legal responsibilities, in accordance with UK data protection law. This includes additional protection for sensitive health information.

Confidentiality

What you share in counselling is treated confidentially.

I receive regular clinical supervision, where client work is normally discussed without identifying details.

There may be exceptional circumstances where information needs to be shared, such as when required by law or where necessary and lawful to protect someone from serious harm.

Where possible and appropriate, I will discuss this with you first. Only necessary and relevant information will be shared.

Keeping your information safe

I take appropriate measures to protect your personal information and counselling records against unauthorised access.

Counselling records are normally kept for seven years after counselling ends, unless a different period is legally required or justified. They are securely destroyed when no longer needed.

Your rights

You have the right to request access to your personal information and to ask for inaccuracies to be corrected. Other rights, including requesting deletion or restricting how information is used, may apply in certain circumstances.

If you have any questions or concerns, please contact me. You can also raise concerns with the Information Commissioner's Office at www.ico.org.uk.

Contact

Karen Woods
The Art of Therapy
mail@karenwoods.co.uk

Last reviewed: October 2026